How do I access my email using webmail?
Simply visit: webmail.websavers.ca
This will automatically direct you to our fully secure webmail login. You can use this from anywhere in the world and, since it’s using 256-bit encrypted SSL, you can be sure that even when connected to an open WiFi hotspot, nobody will be able to hijack your email account.
Troubleshooting
If you are unable to login, this could be for one of a few reasons:
- Your domain does not resolve: such as when there’s recent DNS changes or if you’ve very recently registered the domain, simply wait 48 hours and try again.
- Your username is wrong: make sure you’re entering your full email address that is hosted with us. (e.g.: not a gmail address)
- Your password is wrong: you can use the guide here to learn how to reset your email password.
Have your own VPS?
Those with their own VPS can use their own custom branded webmail application (void of Websavers-specific stuff).
Got to: https://webmail.yourdomain.suffix
Be warned that if you do not prepend that with https, you will be connecting via an insecure connection to the server, which will send your password in the clear. This means you should only use this when accessing webmail from a secure Internet connection.
When you prepend the URL with https://, you will likely receive a warning about the certificate being invalid, you can accept it anyway and the security will still be in place. Alternatively if you have our Hands-On Support service and a wildcard SSL certificate, you can request that we install the certificate to secure your webmail address.
Posted in Client Centre & Plesk, Email Apps, Guides
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If this article helped you, our web services surely will as well! We might just be the perfect fit for you.
Accessing email via websavers.
wish to access my email account at Canadian Paraplegic Association Nova Scotia
Hey Barbara: As your site and email is hosted with us, the webmail URL on this article should do the trick for you! If you have any trouble logging in there, please reach out to the primary contact on the sci-ns.ca Websavers account to have them create a ticket for us to investigate.
Hi Allen, Will or Jordan. Trying to access my andysmith@eastcoastmotorsports.ca account but it isn’t accepting the password (which is long and hard to remember. Can you advise me as how to proceed. FYI – I have not previously tried to log into this address before. Thanks
Hi Andy,
If webmail isn’t accepting your password, then it must be the wrong one! I’ve updated the article above with a link to our article describing how to reset your email password. If you’re still having trouble accessing the email account using webmail after a password reset, or if you’d like us to reset the password for you (you’ve got Platinum management to take care of these kinds of things!), you’ll need to create a ticket to make this happen.