How do I add an FTP account in Plesk?

You can create additional FTP accounts with access to the directory of your choice.

• Login to Plesk
• Choose Websites & Domains
• Select the FTP Access button
• Choose Create Additional FTP account
• The FTP account name will be the username for FTP access
• The Home directory is the location that the FTP user will have access to
• Specify the password you’d like for the account then choose OK

Your new FTP user will now have access to the directory provided. They connect using: the username and password you created, either the domain name as the host or the server hostname, and port 21. More details on that in our FTP connection settings reference guide.

New FTP accounts can only connect using FTPS (or FTP with TLS). Standard FTP is no longer supported for security reasons, and SFTP is a different type of connection. More details in our FTP connection settings reference guide.

If you would like the user to not have access to any of your web files, then you can configure their home directory to be a folder within a custom directory in your webspace root. To do this, you first need to create their new home directory by going to the File Manager (Under Websites & Domains). Choose Add New Directory and label it something appropriate to easily identify it as the home directory for your new FTP user.