Client Centre & Plesk
How to Create a User or Contact
There’s a few reasons why you might want to create users or contacts within your Websavers account. Client Centre Contacts cannot login to manage the account and can be created for the following reasons: A) to save an alternative email address for the account owner (must use the same name as account owner), B) for accounting…
Read MoreHow to add http headers using Plesk
There’s a few reasons why you might want to add custom headers on your website, however the most common reason today is to add apache or nginx security headers. Many of these headers cannot be pre-applied globally as they would directly affect functionality of some sites that rely upon functionality which these headers would restrict,…
Read MoreHow to manage DNS records or domain forwarding at registrar level
This guide will walk you through everything necessary to managing your DNS records at the registrar level. Because we consider registrar level DNS management an advanced function, we’ll be expecting you to have a basic knowledge of how DNS works. This guide will only work for you if your domain is registered with us and…
Read MoreHow to add or edit a DNS record in Plesk
Managing DNS sounds like a difficult task, but don’t worry! Once you’re able to get through the highly technical sounding terminology, it’s actually pretty straightforward. I often say that DNS is a bit like an onion: There’s many layers to it, and it’s very likely that you’ll cry if you try to get through them all.…
Read MoreHow to get a free SSL certificate with SSL It! and Let’s Encrypt on Plesk
Historically SSL certificates have been costly. Enter: Let’s Encrypt. A free SSL provider with a massive amount of industry support. Free Let’s Encrypt certificates are the best option for most use-cases as they’re really simple to install and cover end-to-end encryption for website visitors. However in select cases, like an online store, you may wish…
Read MoreHow to reset your Client Centre password
This guide will show you how to reset your Websavers account password for our Client Centre. It will also show you how to regain access to an account that you are unable to login to. To reset your password, head to our ‘Forgot your Password‘ page to get the process started. You will need to…
Read MoreHow do I disable 1-Click Web Apps (Installatron) Notifications?
Getting too many notifications from 1-Click Web Apps (Installatron) for your website? These can get frustrating, especially if you have things configured to automatically update and backup on a regular basis. Here we’ll look at how to adjust your notification settings. – Go to the client centre. – Click on “Manage” for your hosting plan.…
Read MoreHow to Password Protect any Folder in Plesk
This feature is also known as HTTP Authentication. Here’s how to do it: That’s it! If you visit the URL that corresponds with that directory, you’ll be prompted to enter a username and password before you can view it. Note: it may not be immediately obvious but when you click on “Password Protected Directories” the…
Read MoreHow do I log in to Plesk?
This guide will show you how to access Plesk, our hosting control panel of choice for all of our shared servers. Plesk allows you to manage every detail of your hosting, including DNS records, mail accounts, FTP accounts, and more. Shared Hosting User If you have a shared or reseller hosting account with us, here’s…
Read MoreHow to use the Plesk File Manager
This guide will show you how to use the Plesk File Manager. Here you can learn how to upload and download files, change permissions of your files, edit a file, or create an archive. If you host your own server, ensure that your web hosting control panel is Plesk version 11 or higher before proceeding.…
Read MoreHow to point your domain or subdomain to an external website provider like Wix, Weebly, Shopify, Squarespace
This guide will show you how to configure your domain’s DNS to point the site to an external provider like Wix, Weebly, Shopify, or Squarespace. But before we proceed, you might want to consider the downsides of doing this. Why you should not use a proprietary website builder Now that you know why we think…
Read MoreGetting started with a Plesk reseller account
Plesk 12.5 and newer come with some extremely powerful reseller account controls. Unlike cPanel (and WHM), it’s not necessary to learn how to use two completely different panels, Plesk integrates everything beautifully into one easy to manage panel. That said there are a few things to know about the feature set and best practices for…
Read More403 Forbidden errors when working on your website? Firewalls, firewalls, firewalls
A 403 forbidden error most frequently occurs when our security systems are protecting your site. Way more often than not, our web application firewall (called Mod Security or modsec) is protecting your website from automated hacking attempts. However, in some cases, legitimate actions can be incorrectly identified as an attack and your action will be…
Read MoreHow to point a domain name to your Websavers hosting account
There are two ways to point your domain to Websavers: 1) by updating your name servers, which moves the DNS hosting as well, or 2) by updating the individual DNS records and keeping your DNS hosting where it is now. Before we get into the details on how to make either of these options happen,…
Read MoreEdit a database user in Plesk
Plesk has a lot of great built-in features for managing your database and those are often covered by guides (like this!) in great detail. User management, however, is often neglected from the limelight despite its importance. First, log in to Plesk. Once you’re in, click “Databases” in the right sidebar and then click on “User Management” in…
Read MoreHow to backup your website
With our optimized hosting plans, there are two built-in methods you may use to back up your website: Plesk Backup Manager and 1-click web apps Backups. Although you can use either backup solution, we recommend using Plesk Backup Manager for your primary backup solution for two reasons: 1) it has the option to create a…
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