Email Account Config
How to configure a subdomain for transactional SMTP email services
When using transactional email services like Postmark, SendGrid or MailGun (among others), they’ll often ask you to set up a subdomain that they can use as their dedicated sender subdomain. Unfortunately they also often confuse the heck out of their customers by calling it a subfolder or simply not being clear about what they want.…
Read MoreHow to disable and manage greylisting spam protection in Plesk
This guide discusses how a mail greylist protects you from spam and describes how to troubleshooting issues with Plesk’s greylisting, and how to disable the greylist functionality for your domain, should it be interfering with receiving emails. Greylisting protects your domain from spam by declining the first connection attempt from the sending server, and then…
Read MoreHow to switch from POP to IMAP email access
Since POP accounts don’t support server-side synchronization of messages, such as indicating whether you’ve read or deleted a message, using a POP email connection does not work very well when trying to access your email from multiple devices. To fix this, an IMAP connection is necessary. With IMAP, your mail clients/apps have a larger set of…
Read MoreHow to create mail authentication records: SPF, DKIM, DMARC
Have you ever had: What’s causing that? Why is it rejected or filtered to spam? While there can be additional reasons for a message being filtered to spam, more often than not, any one of the above issues will occur because there’s an issue with the sending domain’s email spoofing protection configuration. These protections, or…
Read MoreHow to create a signature in Webmail
To create a signature in our secure webmail at https://webmail.websavers.ca complete the following steps: Log in to webmail Choose your profile button in the upper right corner Select Settings Choose Accounts on the left Under the Identities header, either edit the existing identity or create a new one if you wish to have more than…
Read MoreHow to change your email password using Plesk
There’s two ways to have an email password changed: by logging in as the owner of the hosting account, or by logging in as the email account user. Details on how to login as a mail user can be found in our article on how to log in to Plesk in step (1) below. Complete…
Read MoreHow to configure any website or form for successful email delivery
Although you’d think websites or forms that send notification emails would come pre-configured to work successfully in all cases, you’d be surprised how often they’re poorly configured by default. There’s a number of very particular aspects to the configuration of forms that need to be set precisely in order to work successfully both with our hosting…
Read MoreHow to whitelist an email address in Plesk 12
This guide will also work for Plesk 11 and should be very similar for Plesk 10. Start by logging in to Plesk. If you’re not sure how and you’re hosted with Websavers, follow the steps here to log in. Once in Plesk, click the Mail tab. Choose the mail account that you wish to configure…
Read MoreHow to create an email forward or alias in Plesk
This guide will show you how to create or add an email alias or email forward in Plesk. The first step is choosing whether you require a forward or an alias. Mail Alias Example 1: Solution: add info@yourdomain.com as an alias for you@yourdomain.com Mail Alias Example 2: Solution: add info@yourdomain.com as an alias for you@yourdomain.com…
Read MoreHow to improve the Plesk spam filter – Spamassassin
With all of our Plesk web hosting packages you have the ability to enable spam protection using the Spamassassin scoring system. You’ll need to start by ensuring it’s enabled, then configure it’s options to best suit how you’d prefer to manage spam. Enable Spam filtering Training your spam and non-spam (ham) Our webmail system automatically creates…
Read MoreHow to archive your email off-server
Leaving your email server-side only (similar to being ‘in the cloud’), as occurs by default when using IMAP, results in great synchronization of mail folders between your multitude of mobile devices. This is because each device first syncs with the server before showing you your emails. The downsides of server-synced emails are that your mailbox…
Read MoreHow to Create an Email Auto-Reply
This guide will show you how to create an email auto reply / auto response / autoresponder. If you wish to provide one or more mail account owners with access to configure their own auto-reply, this can be arranged! Simply read over the section called “How to provide mail users access to Plesk” in our…
Read MoreHow to create a new email account with Plesk
The following guide will show you how to create an email account, email address, add a mail address within your Plesk hosting environment. Tip: if you’re looking to forward this account to another address, see our guide to creating email aliases and forwards here. Tip: It is strongly recommended to enable Spamassassin SPAM scanning. Click here…
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