How to create an email forward or alias in Plesk

This guide will show you how to create or add an email alias or email forward in Plesk. These steps have been tested with Plesk 17 Onyx. The first step is choosing whether you require a forward or an alias. There are two methods of forwarding email:

  1. By adding an alias to an existing email address
  2. By adding a new mail account and setting it up to forward to another

If you’re forwarding to an external email address (one that is not on the same domain (example:, then you’ll need to create a new email address, then configure it to forward to the final destination. Click here to learn how to create a mail forward in Plesk.

On the other hand, if you’d simply like to have multiple addresses go to the same place, then an alias is what you want!

Alias Example 1:

  • You have
  • You want to also have messages addressed to go to the same account

Solution: add as an alias for

Alias Example 2:

  • You have the mail account that forwards to
  • You want to also have to forward to the same Gmail account.

Solution: add as an alias for — there’s no need to have both of them separately forwarding emails to your external email account.

How to create a mail alias in Plesk

  1. If you have a Websavers account, follow this guide to log in to Plesk, then come on back to complete the remaining steps here. If you don’t have a Websavers account, you’ll need to find your own way in to Plesk!
  2. Once in Plesk choose the Mail tab
  3. To set up a mail alias, click on your mail account in the list (there should already be one here) to get started.
  4. Choose the Email Aliases tab
  5. Either enter in your alias or click on Add email alias then enter it in if you need additional entries.
  6. Choose OK

Now whenever someone emails your alias, the messages will automatically flow through to the master email account to which the alias was applied.

Video Guides for Earlier Versions of Plesk

Plesk 10

Plesk 9

About Jordan Schelew

Jordan has been working with computers, security, and network systems since the 90s and is a managing partner at Websavers Inc. As a founder of the company, he's been in the web tech space for over 15 years.


  1. Joss on July 11, 2020 at 4:04 pm

    Hi Jordan,
    This is a great explanation for creating an Alias, however, the question I have is how to convert an existing email account into an alias?
    For example, I have my main account as
    I also have a separate email address (and account on the same server) for I can access both of these accounts separately in my mail client (each with its own inbox).

    Can I make the become an alias and remove the separate inbox from my desktop/phone/pad client without making a mess of either email address

    • Jordan Schelew on July 11, 2020 at 5:47 pm

      Hey Joss, for sure. On your desktop mail app that has both accounts, move whatever messages you want to save from server-side folders on to server-side folders on (or to local folders on your computer; that would mean less server-side storage used). Then you can simply remove from Plesk and your mail apps, then add it as an alias with the steps in this guide 🙂

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