SiteMigrator Form and Questionnaire- Websavers

Let's get your migration started! Please fill out the form below to provide us with the necessary info to get started migrating your websites and (optional) email accounts.

You get 1 free site migration per year of hosting (excluding Helium). Managed Troubleshooting gets you an additional free site migration per year. Example: if you've ordered Titanium for 3 years with Managed Troubleshooting, you're entitled to up to 6 free website migrations.

Each email address can be migrated for $10.99. Bundle pricing applies for more than 5 email addresses. If you need less websites and more email addresses than included with your purchase, we'll accommodate for that.

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Contact Info

Name *

First

Last

Primary Account E-Mail Address *

Email

Confirm Email

This must match the email address on the Websavers account we'll be migrating to. If we'll be migrating that email account, be sure to include an account we will not be migrating as the CC E-Mail Address below.

CC E-Mail Address

Email

Confirm Email

URL for the Website to be migrated *

Must include http:// or https:// at the start. Note: this is the URL it is currently live at. If it's coming from a development URL, enter that here.

Website URL Change? *

The website URL will be the same before and after migration
The website URL will change during migration

Check this box if the website URL will be changing during the migration.

URL the site will be copied to *

Enter the intended URL (after migration) for the site here. Must include http:// or https:// at the start.

Origin Hosting Provider *

The company that is currently hosting the site you wish to migrate.

Hosting Provider Website URL *

The URL where you login to the origin web host

Host Username *

The username required to access the origin web host. Please ensure this is the correct username by successfully logging in before submitting this form.

Host Password *

Password

Confirm Password

Please ensure this is the correct password by successfully logging in before submitting this form.

Websavers Account Source: The owner of the Websavers account that contains the website we'll be migrating must create a ticket from within their account indicating that they approve of the migration.

Proprietary Website Builder Source: We are unable to migrate websites that have been built with a proprietary website builder; instead we'll create a WordPress development environment for you.

Origin Hosting Provider Forces Multifactor Authentication: We cannot access your account with this hosting provider directly because of forced Multifactor Authentication, to proceed, you will need to create a delegate account in order for us to bypass multifactor authentication. Click here to learn how

Email Configuration

This information is necessary for us to configure your DNS properly whether you intend to transfer your email hosting to us or not.

I currently access my email using... *

The answer to this question will help ensure that we either transfer your emails or guarantee continuity of email service with the existing provider during the transition.

Do you wish to have your email moved to Websavers? *

I would prefer to leave my email hosted where it is now
I would like to transfer my email hosting to Websavers

Email Addresses and Passwords *

If you wish for us to create your email accounts and not transfer emails within those accounts, please list the email addresses here, one per line. If you wish for us to also transfer emails (email transfers are just $10.99 per account), you will need to include the email account password for each address that you would like transferred. It's preferrable to separate the email address from the password with a bar symbol like this: test@nobody.com | abc123Passw0rd

Domain Registration Info

If you wish to have us automatically complete the migration for you, we'll need access to your registrar to update the DNS. If you choose not to provide these details, we'll let you know when the hosting data transfer is completed, and it will be up to you to complete the registrar DNS updates yourself.

NOTE: we will not re-migrate the site if you are unable to quickly update the DNS records. Therefore, it is strongly recommended that you let us complete the DNS update so that we can do so immediately after the data transfer is complete to ensure the quickest and smoothest migration.

Domain Name Registrar *

The company where your domain is registered.

Registrar Website / URL

The URL where you login to your registrar

Registrar Username

The username required to access your registrar. Please ensure this is the correct username by successfully logging in before submitting this form.

Registrar Password

Password

Confirm Password

Please ensure this is the correct password by successfully logging in before submitting this form.

Registrar Forces Multifactor Authentication: We cannot access your account with this registrar directly because of forced Multifactor Authentication, to proceed, you will need to create a delegate account in order for us to bypass multifactor authentication. Click here to learn how

Registrar Account Name

If the owner of the domain has a different name than the one entered above, please provide it here to help us identify it during your migration. If it's under the same name you can leave this blank.

Transfer Domain Registration? *

I would prefer to leave my domain registration where it is now.
I would like to transfer my domain registration to Websavers

Domain registration is left where it is currently registered unless you specify otherwise here. Transfer of your primary domain is FREE with our Titanium hosting plan on 1, 2, or 3 year payment cycles. For other hosting plans, click here to see domain pricing.

Additional sites to be migrated

Note: all sites listed here must be within the same hosting account. For separate hosting accounts, please submit a separate migration request.

Website / URL

Additional Notes

Ticket ID

If you have an existing ticket open with us where this migration is mentioned, please include the ID for the ticket here.

After you submit this form to begin your migration, here's a few things to remember:

Please do not make any changes to your website until the migration is completed, as they may be lost in the midst of the migration.
The migration itself typically only takes an hour or two, however it can take us some time to reach your migration in the queue. It may take up to 48 hours to complete your migration. Migrations are typically only completed Mon-Fri, although exceptions may be made on a case-by-case basis.
If migrating email accounts, it is recommended to create a backup or offline archive of all emails you need saved prior to beginning the migration.
Upon completion of the migration, we strongly recommend changing any passwords that you have provided here.
Please make sure you are able to login to your Websavers account using the Client Centre. Should there be any issues with email during the migration you will always be able to reach us through the Client Centre.

SiteMigrator Questionnaire

Contact Info

Email Configuration

Domain Registration Info

Additional sites to be migrated