SiteMigrator Questionnaire

Let's get your site migrated!
Note: you will be billed for $69 per website migrated unless you've used the FreeSiteMigrator coupon code (1 free) or have received an alternate price from staff.

SiteMigrator Form

Contact Info

Please ensure that either the Primary Account or CC email address is NOT one that we will be transferring. This way, in the event of any problems during the transfer, we can remain in communication throughout.

Website & Email Transfer Info

The URL for the website that we'll be transferring. Must include http:// or https:// at the start.

Former Host Info

These are the login credentials to access your (soon to be former) web hosting company. If you are not sure of these details, please use the hosting company's 'forgot password' process to attempt to reset your login credentials. Once you have confirmed working login credentials, come back here to complete the form. When we have completed the migration, we recommend that you change the passwords for any external accounts that you will be retaining.
The URL where you login to your web host
The username required to access your web host
SECURITY NOTE: This form is protected by end-to-end encryption, however we strongly recommend changing this password once we have completed the migration.

Email Transfer Info

This information is necessary for us to configure your DNS properly whether you intend to transfer your email hosting to us or not.
The answer to this question will help ensure that we either transfer your emails or guarantee continuity of email service with the existing provider during the transition.

Former Registrar Info

If you wish to have us automatically complete the migration for you, we'll need access to your registrar to update the DNS. If you choose not to provide these details, we'll let you know when the hosting data transfer is completed, and it will be up to you to complete the registrar DNS updates yourself.

It is strongly recommended to let us complete the DNS update, as we will be sure to do so immediately after the data transfer is complete which ensures the quickest and smoothest transfer possible.
Domain registration is left where it is currently registered unless you specify otherwise here. Transfer of your primary domain is FREE with our Titanium hosting plan on 1, 2, or 3 year payment cycles. For other hosting plans, click here to see all domain pricing.
After you click below to start your migration, here's a few things to remember:
  1. Please do not make any changes to your website until the migration is completed, as they may be lost during migration.
  2. The migration itself typically only takes an hour or two, however it can take us some time to get to your migration in the work queue. It may take up to 48 hours to complete your migration. Migrations are typically only completed Mon-Fri, although exceptions may be made.
  3. This migration applies only to one website/web app. If you wish to transfer more websites that are all hosted in the same place, please indicate each domain you wish to have transferred in the notes above. If the hosting is in different places, please submit a separate entry for each one. Each additional migration will be billed at $69 unless you already have a bulk transfer agreement with us.
  4. It is strongly recommended to make a backup / offline archive of all emails you need saved prior to beginning the migration.
  5. Upon completion of the migration, it is best practice to change the passwords that were provided in this form.