SiteMigrator Questionnaire

Let's get your migration started. 
Your primary website migration is free with Carbon and Titanium hosting plans! (Excludes quarterly payments). if you need to migrate more sites or add email accounts to migrate, click here.

SiteMigrator Form

This form is protected by end-to-end encryption, however we strongly recommend changing all entered passwords after we have completed the migration.

Contact Info

This must match the email address on the Websavers account we'll be migrating to. If we'll be migrating that email account, be sure to include an account we will not be migrating as the CC E-Mail Address below.
Must include http:// or https:// at the start.
Check this box if the website URL will be changing during the migration.
The company that is currently hosting the site you wish to migrate.

Email Configuration

This information is necessary for us to configure your DNS properly whether you intend to transfer your email hosting to us or not.
The answer to this question will help ensure that we either transfer your emails or guarantee continuity of email service with the existing provider during the transition.

Domain Registration Info

If you wish to have us automatically complete the migration for you, we'll need access to your registrar to update the DNS. If you choose not to provide these details, we'll let you know when the hosting data transfer is completed, and it will be up to you to complete the registrar DNS updates yourself.

NOTE: we will not re-migrate the site if you are unable to quickly update the DNS records. Therefore, it is strongly recommended that you let us complete the DNS update so that we can do so immediately after the data transfer is complete to ensure the quickest and smoothest migration.
The company where your domain is registered.
Domain registration is left where it is currently registered unless you specify otherwise here. Transfer of your primary domain is FREE with our Titanium hosting plan on 1, 2, or 3 year payment cycles. For other hosting plans, click here to see domain pricing.
If you have an existing ticket open with us where this migration is mentioned, please include the ID for the ticket here.

After you submit this form to begin your migration, here's a few things to remember:

  1. Please do not make any changes to your website until the migration is completed, as they may be lost in the midst of the migration.
  2. The migration itself typically only takes an hour or two, however it can take us some time to reach your migration in the queue. It may take up to 48 hours to complete your migration. Migrations are typically only completed Mon-Fri, although exceptions may be made on a case-by-case basis.
  3. The free migration included with Carbon and Titanium hosting applies only to one website/web app (for Titanium it must live on your primary domain)
  4. If you wish to transfer more websites or apps that are all hosted in the same hosting plan, please indicate each domain you wish to have transferred in the notes above. If the hosting is in different places, please submit a separate entry for each origin hosting provider that differs.
  5. It is recommended to create a backup / offline archive of all emails you need saved prior to beginning the migration.
  6. Upon completion of the migration, we strongly recommend changing the passwords that you have provided here.
  7. Please make sure you are able to loginto the Websavers Client Centre. Should there be any issues with email during the migration you will always be able to reach us through the Client Centre.