Elegant Themes Divi critical security update
Heads up for our Divi users (theme and builder plugin) as well as Extra, Bloom, and Monarch plugins. The following alert was sent out on Monday March 11th: Today some of our products were updated to patch a security issue. This issue was patched after being privately disclosed to our team by an independent security…
Read MoreHow to configure a subdomain for transactional SMTP email services
When using transactional email services like Postmark, SendGrid or MailGun (among others), they’ll often ask you to set up a subdomain that they can use as their dedicated sender subdomain. Unfortunately they also often confuse the heck out of their customers by calling it a subfolder or simply not being clear about what they want.…
Read MoreHow to disable greylisting spam protection in Plesk
This guide will show you how to disable greylisting for your domain in Plesk. Greylisting protects your domain from spam so you can expect that, after disabling greylisting, you will experience a larger quantity of spam reaching your email addresses. An alternative to disabling greylisting is to whitelist only those email addresses or domains which…
Read MoreHow to set up a neo4j graph database server on a VPS
This guide will show you how to set up a Neo4j graph database server on a VPS running CentOS 7. Start by logging in to your VPS via SSH as root, then run the commands in the Neo4j yum repo set-up guide documentation. Here’s the gist of that: Set up Repository Install Neo4j Change Default…
Read MoreHow to configure your email account in the Android Gmail app
This guide will show you how to configure the Gmail app for Android (not Gmail webmail) to send and receive email for any email account hosted on our Plesk hosting. This guide has been confirmed to work on the following versions of Android (but likely will work on all versions where the Gmail app is…
Read MoreWordPress 5 block editor getting you down?
WordPress 5 introduces a brand new and more powerful ‘block’ editor to the page and post editing interface that’s designed to make it easier to build pages and posts that are more complex than simple paragraph text. Rather than being limited to just text and media inserted inline, you can create column layouts and insert widget…
Read More7 things to check when troubleshooting a high bounce rate
Bounce rates provide an indication of the number of website visitors that reach a page on your site, then leave your website. Having a high bounce rate is not helpful if you’re trying to capture visitors on your site in order to generate leads or sell products or services, and so keeping your bounce rate…
Read MoreHow to replace a media file in WordPress
If you’ve got documents, like a PDF or Word document on your WordPress website, at some point you may wish to replace the document with an updated copy. While there are some cases where you may wish to preserve the old copy of the document, most people rarely need to do so. In attempting to…
Read MoreImproving Loading Speed on a WordPress site: A Case Study
I was asked recently if I could provide a step-by-step walkthrough of improving page speed scores / loading times on WordPress websites. Okay, not so recently, but I got distracted and delayed in writing this guide. That said, here it is. A real-world example of how to speed up a WordPress website using the very…
Read MoreHow to reset your Client Centre password
Head to our ‘Forgot your Password‘ page to get the process started. You will need to enter the email address you used when you created your account with us to begin the reset process. You will also need to correctly answer the security question you set up upon creation of your account. Once done, a…
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