Storage is the amount of space (think Megabytes, Gigabytes, etc) that your website takes up. HTML and PHP files are pretty small; but, if you decide to share your vacation photos on your website, you may find that storage goes pretty quickly! Helpful tip: Some programs on your computer, or tools for your website, can help minimize the amount of storage pictures use.
Transfer is the total amount of data (Megabytes, Gigabytes, etc) which is sent to and from the server. So, if your website is 5 megabytes, and is downloaded 100 times, you've then used 500 megabytes of transfer.
Databases are what make the modern internet work. They let webpages show different things to different people, or let someone change what is on their website without knowing a single line of code. If you're planning on using WordPress or another Content Management System (CMS), you'll need one of these! Don't worry - our 1-Click Installer does it all for you.
SSL, or Secure Socket Layer, is what keeps you safe when you're doing important things online. You know the padlock icon you look for when you're banking or shopping online? That's your web browser telling you that you've got a secure connection - an SSL connection. This sort of thing can cost anywhere from $20-$400/year, but a new company - Let's Encrypt - is offering them for free. We offer one-click creation and installation of their services!
Already paid your hosting term somewhere else? No problem! Switch to Websavers and we'll extend your hosting plan with us to include up to a year remaining with your current host - absolutely free*
Which Plan is Right For You?
With three shared hosting plans to choose from, as well as our reseller hosting and VPS options, we're sure you'll find an option to suit your needs.
Tinker all you want without paying a cent for hosting. But beware; the Helium Plan includes zero support, so our top notch support is informational only; we’ll direct you to appropriate knowledgebase articles or recommend an upgrade. If that won’t work for you, take a peek at the other plans.
With unlimited resources and the ability to host as many of your personal or corporate websites as you need, the Titanium plan is an out-of-the-box powerhouse! Have more than one website? Don’t want to worry about exceeding resources? This is the plan for you.
Choose Carbon if you’ve only got a single site, but could use the support missing from Helium. You’ll still get a couple of databases for easy splitting of development and production environments and, If you need more resources later, simply upgrade when you need it.
Management, migration, or creation - we're here to make web services easy.
Platinum Management for Shared Hosting
Let us take care of the details so you can get back to business
Our hosting plans are all do-it-yourself (DIY). When you need a hand, we’ll provide guidance to help you fix issues yourself, but we won’t fix them for you. A Platinum subscription means you’ve got us standing by to intervene when you need us. Adding a Platinum subscription to your account changes our responses from “try this out” to “all fixed up! Here’s what we did to fix it…” With Platinum, you can rest easy knowing we’ve got you covered.
Only $39.99 / month!
Simply select “Platinum Management” during your order or if you have an existing account, log in, select your hosting plan, then activate the Platinum Management Addon.
Platinum Management for Shared Hosting includes:
Keeping your web application up to date is the most important step you can take to keep things safe and secure. With Platinum Management, we'll handle all your updates for you. Sit back and relax, we've got you covered.
Applies to your primary domain only.
Love WordPress? So do we! We've configured our servers to be optimized for dynamic web applications like WordPress without charging an arm and a leg for it, but the fun doesn't stop there. With Platinum Management for Shared Hosting we'll apply a premium WordPress caching solution with our own customized configuration - the same setup we use on our own sites!
Applies to your primary domain only.
We've fixed hundreds of hacked websites, and that service is included as part of the Platinum Management package. If your site gets hacked while under the Platinum Management program, we'll get it up and running again - fast. If you don't yet have Platinum Management, and you've been hacked, talk to us about how we can get your site cleaned up and protected.
Applies to your primary domain only.
Expert time means the time you’re paying for goes a long way! We get a lot done in just 30 minutes, but even when we’re not familiar with the systems we’re helping you with, we exclude the time necessary to learn it.
Who's watching your website? Ever worry that a plugin or theme update might break something? With Platinum Management for Shared Hosting you can rest easy knowing that, if your website goes down, we'll jump into action to get it back up and running.
Applies to your primary domain only.
While you can configure either a Plesk or 1-click web apps backup with our standard DIY hosting, with Platinum management, we'll configure an optimal backup schedule. If you ever need to restore your site from backup, we'll take care of it for you! If your backups encounter any problems, restores from our disaster recovery system are FREE with Platinum Management.
Applies to your primary domain only, however you can use your 30 minutes of Expert time to recover other sites from backup.
Stuck on how to do something, and support tickets just aren't cutting it for you? These situations are rare, but they do come up. With Platinum Management we'll schedule a time to call you back and walk you through the process.
Call-time is deducted from 30 minutes of Platinum Expert Time.
SiteMaker Affordable Website Design
Don’t have a website yet, and don’t have the budget for a premium website? Tried some other company’s Site Builder and felt lost or confused? For a one-time low fee, we can get the basic installation and set-up done for you on the trusted WordPress platform in less than a week! You’ll get a basic template and the first few pages built for you so you can more easily make the website your business needs.
You've probably seen a lot of hosting companies offering some sort of 'free site builder' with their service. You might have even tried to use one. If you have, you'll probably have noticed the usual complaints: they're slow, easy to use badly, but difficult to use well. Why go through the hassle? We'll build you a professional, easy to use website - just add your own content!
Powered by WordPress
Have you heard of WordPress? It's the amazing Content Management System (CMS) that powers over 26% of websites currently running. Just try using it and you'll see why it's so popular. It gives people an incredibly powerful, but easy to manage, platform for building their own brand online. It's also our platform of choice, and what we use for all websites we build.
We'll help design the website so it's as unique as you and your brand. While you'll be using a WordPress theme to save time and money, that doesn't mean you'll have to compromise on your website's individuality.
Search Engine Friendly
WordPress is an incredibly good platform for SEO. With the right plugins, a little bit of research, and some simple tweaks, you can get your website found on Google - and start building your rankings!
WordPress is actively maintained by thousands of people who support the Open Source project. As a result, its security is really well managed. Keep your website up-to-date with our automatic update system and worry a whole lot less about staying on top of it.
All of this for just $329.99CAD
Ready to order? Just add the SiteMaker option during your hosting order process.
SiteMigrator Website Transfer
Are you moving from another provider? Don’t worry about the technical details, let us transfer your website for you! Our team of web experts will be ready to take on your transfer whenever you’re ready to get started. FREE* with Titanium Plan!
We've done hundreds of site migrations from various platforms. We get most migrations completed within 24 hours from order.
We do need your login credentials for your old host to complete the migration; but don't worry, the secure form you'll enter them on is covered by our end-to-end encryption.
Depending on the hosting provider you're moving from, there's a pretty good chance we'll be able to move your mail as well! If we're not able to, we'll provide you with a step-by-step guide explaining how to back up and move your mail over yourself.
We'll take care of changing your DNS and Name Servers, ensuring things are changed at just the right times to minimize (or eliminate) any disruption to your website, eCommerce, or email systems. If you're transferring your domain to us with your order we'll handle that for you, too.
Moving hosts can be scary; there's a lot of things to check and double-check to ensure your website is still working optimally. We'll do your migration and we'll get it right; guaranteed.
Ready to move your site? Let's get started.
Ready to switch to a faster, friendlier, and more service-focused hosting company? Order SiteMigrator with your hosting package today; it's just $69 per site or FREE for your primary domain with Titanium Plan orders of 1 year or longer. Use coupon code FreeSiteMigrator during your order.
What makes us better...
You might be wondering... how is Websavers better than the thousands of other hosts out there?
Unlike most of the 'other guys', we use the latest in high performance web server tech, including an nginx reverse proxy for high performance plus completely custom in-house nginx rules to work with industry standard caching solutions.
We've also got default support for HTTP/2 (some servers are NPN only) alongside free Let's Encrypt SSL certificates and out-of-the-box server-side PCI compliance on the vast majority of our servers.
We also artificially limit our server density, ensuring the resources are there to power any site with even the most basic of caching tech enabled through nearly any traffic spike.
Most web hosts offer either low quality DIY hosting or pricey managed hosting. When the time comes that you need either more or less help, you're out of luck without a difficult provider change.
Here at Websavers, you can have the powerful hosting tools that often come with expensive managed hosting at DIY hosting prices. Don't waste your money paying more for tools where you still have to do everything yourself! Pay more only for labour and peace of mind with our Platinum management service.
Most web hosts lock down certain aspects of their control panel and client area, either because they don't have the software to provide the functionality or because they want to force you to contact them to make changes, to make them seem necessary.
Instead, we code and integrate hosting software systems to ensure that you've got the power to control anything and everything related to your hosting without requiring our help.
We also provide the following features with all hosting accounts: automatic web app install, import, update, backup and cloning. Some of these options are only found with expensive premium web hosts!
We have an extensive wealth of searchable DIY guides and troubleshooting articles to help you solve just about any problem 24/7. Nearly every support ticket you create is examined for any indication that our self-help guides didn't work for you, which we then turn into actionable changes for those articles.
It's because of this endlessly improving support feedback loop that our clients find they rarely need to contact us: they get the answers to their questions instantly!
Powerful Backup Options
We create daily disaster recovery backups so that in the event of complete server failure, we can recover entire systems. You can request data restores from our disaster recovery backups at any time, though it can take 2-12 hours for us to fulfill such a request and there is a small fee for recovery unless you're a Platinum Management subscriber.
However we also provide you with access to the Plesk Backup Manager which allows you to configure incremental backups to the cloud provider of your choice! The backup manager ensures you have access to restore your data, should you need it, at any time.
Still not convinced?
Whether it's our 30-day risk-free guarantee, world-class support, blazing fast in-Canada servers, Platinum Management services, switching bonus, or overall great prices, it's hard not to find a reason to give us a try today.
As of September 2019 we use MariaDB 10.2 Please see the MariaDB Knowledgebase for differences / incompatibilities between MariaDB 10.2 and MySQL 5.7.
As of July 2020, we support using 7.1, 7.2, 7.3 and 7.4 (versions 5.6 and 7.0 are available but discouraged). All are kept updated to the latest point releases. We default to PHP 7.4 and you have the option to change to a lower version.
Note: if you've been hosting with us for a while, you may be on a CentOS 6 server that doesn't support PHP 7.4. Simply request a migration and we'll move you to a newer server for PHP 7.4 support.
Due to known security issues with using memcached on shared servers, we do not use memcached to improve performance on our shared servers. You are welcome to use it on a VPS.
You can read about the utilities we use for performance improvement in the "What makes us better..." section above, including custom nginx rules to work with common WordPress caching plugins and the option to enable nginx level caching.
No. Because CDNs do not always result in faster performance, and because they make troubleshooting issues much more complex, we do not automatically enable any CDN services.
Our security solutions are pre-configured to work with CloudFlare, as it has a Plesk addon to assist with this.
Read more about this here.
Yes, you can configure branded nameservers. Please keep in mind that if you do this, all DNS/Name Server/IP changes are entirely up to you to apply.
Yes, as of 2018, all of our current hosting plans are hosted on SSDs in RAID5 or RAID1 with at least 2x read performance improvement and single drive failure tolerance.
In 2019, some of our most recent services are hosted on SSDs with NVMe connectivity for even greater IO performance.
- Subdomains: You may use unlimited subdomains on all hosting plans.
- Databases: The number of databases is listed under each plan above.
- Database Sizes: There is no explicit table or database size limit, however if the size of your database begins to impede performance on a shared server, we'll let you know that you will need to pare down the size of the database by finding the cause of the increase in size and fixing it, or upgrade to a VPS to continue hosting the database on our shared hosting. As a rule of thumb, with WordPress, a database greater than roughly 500MB - 1GB typically begins to impede server performance.
No, but we have better alternatives!
We've been using Plesk, an alternative to cPanel, since our inception in 2004. We find it to be a simpler to use and more powerful control panel that better integrates with the host Operating System.
We use Installatron to power our 1-click web apps utility. Installatron has less overall web scripts available, but offers a better user interface over Softaculous along with more functionality.
We do our own disaster recovery backups, but we do strongly recommend setting up your own backups. You can configure application-level backups or account-wide backups within Plesk and set them up to backup to the cloud service of your choice, like OneDrive or Dropbox. Read more on configuring backups here.
We allow between 3 and 5 active simultaneous PHP processes per domain. Should your site make use of all of those processes simultaneously for a lengthy period of time (e.g.: 3+ hours) and that CPU usage detrimentally affect the performance of the server, your domain may be reduced to 1 active process until you're able to reduce its CPU usage or transition to a VPS for more resources.
Important note: if you use static page caching, and we strongly recommend that you do, website requests will never need to reach dynamic PHP processes for the majority (or all) of your website visitors. Here's how to enable static page caching with WordPress. With caching enabled and a well optimized site you can achieve up to 100k page views daily and up to at least 3,000 simultaneous visitors (as per Google Analytics) without any detrimental effects or changes to the number of PHP processes available to your site.
Yes, we do. We have a triple layer of protection on our servers to protect their IP reputation:
1. Outbound mail volume limitations
Plesk helps ensure we limit the number of messages that can be sent per hour and per day from each domain. We set these limits to sane values such that very few of our customers ever reach them, but also so that if an account should begin emitting spam, very few spam messages make it out in any given hour or day.
2. Outbound mail relay spam scanner
For the messages that do make it past our volume limitations, they're all scanned by a custom mail relay that checks the messages for spam content and drops anything overly suspicious.
3. IP reputation and blacklist reports
We receive notifications every 24 hours pertaining to our SMTP servers' reputation from the 3rd party mail scanning utility MX Toolbox. Should their excellent standing drop over time, we'll be made aware and act fast to resolve the issue.
*Promotions cannot be combined. For example, you may take advantage of our transfer incentive (delayed expiry) or our FreeSiteMigrator service with Titanium hosting, but not both simultaneously. Free SiteMigrator applies to Titanium hosting plan purchase of 1, 2, or 3 year cycle.