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Solution #1: inotify vs gamin If you don’t have it installed already, get python-inotify installed. Fail2ban should then automatically start using that library rather than gamin for log file updates. This is very helpful when it comes to servers with *many* log files. Details on how this is done here. If that doesn’t cut it,…
Read MoreAlready manage all your DNS records through your domain registrar? Perhaps you subscribe to a DNS service that uses multiple-location and/or anycast redundant DNS servers. You can indeed continue using your existing DNS service, however this makes configuration of things like mail services and new subdomains a bit trickier. When using a Plesk server for…
Read MorePlesk 12.5 added the ability to use versions of PHP that were not included by your operating system vendor, so you can install PHP 5.6 and the newest PHP 7, which provides some great performance enhancements over the usual PHP 5.4 and PHP 5.5 found in CentOS 6 and CentOS 7 respectively. The tricky part…
Read MorePlease note that in order to complete these steps you must have admin access to Plesk. As such, this will not work for Shared Hosting customers, and only applies to VPS Customers. While you would think that enabling “Custom Error Docs” under hosting settings in Plesk, then editing the appropriate document under the /error_docs/ folder…
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Have you ever clicked on a link which took you to a page, but not to the top? Have you ever clicked on a menu item and had it, instead of loading a new page, scroll down the current page? This is done with link Anchors and IDs – they’re a really useful tool in any…
Read MoreHere at Websavers we are self-professed server and networking geeks, so when we heard about HTTP/2 support being built-in to Plesk – our control panel of choice – we got pretty excited. Right now, HTTP/1 processes HTML line by line. Each resource is pulled individually, creating dozens – if not hundreds – of web requests…
Read MoreYou’re using a pricing options plugin that updates prices dynamically on the product page and cart, yet after the upgrade of Magento it no longer updates prices automatically. In our case it was the Simple Configurable Products Extension. When trying to change the product option from say 2oz to 16oz (where we expected the price to…
Read MoreWe’ve come across this a couple of times recently wherein an upgrade to Magento results in registration forms not working as they should be. The symptoms this time around were as follows: Visitor fills out registration form and clicks submit Visitor is brought back to the registration form as if nothing has happened And nothing has happened…
Read MoreFREE BACKLINKS LIMITED TIME OFFER! Up for offer is FREE backlinks from high quality websites for anyone that hosts with us. Requirements: Your site/content must be approved by us, so please do not get writing until you know we’ll accept your content! You must be an existing hosting customer of Websavers or sign up for a…
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This guide will show you how to create a staging or development environment best used for testing, troubleshooting, and light development. These steps are specific to WordPress, however much of the same process can be followed for other web apps as well. We’ll refer to it as a staging site in this article, however you…
Read MoreThere’s two ways to have an email password changed: by logging in as the owner of the hosting account, or by logging in as the email account user. Details on how to login as a mail user can be found in our article on how to log in to Plesk in step (1) below. Complete…
Read MoreIf you’ve ever used cPanel before, you’ll surely be skeptical of your control panel’s capability to provide useful logs, however Plesk’s log viewer not only has access and error logs readily available, its functionality has also only improved with each new Plesk version. No need to enable it, or view raw log files: it’s always…
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The following steps will guide you through everything necessary to ensure your site works perfectly over HTTPS / SSL / TLS. 1. Install and activate an SSL certificate There’s two options for this: Note: if you’re hosted with us, we enable HTTPS by default, and you may have already had a Let’s Encrypt certificate installed…
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Simply visit: webmail.websavers.ca This will automatically direct you to our fully secure webmail login. You can use this from anywhere in the world and, since it’s using 256-bit encrypted SSL, you can be sure that even when connected to an open WiFi hotspot, nobody will be able to hijack your email account. Troubleshooting If you are…
Read MoreTo reset your FTP or SFTP login details, you will login to Plesk. Here’s how! Login to Plesk Select the “Websites & Domains” tab Choose either “Web Hosting Access” (for your primary system user account — this one works with both SFTP and FTPS) or the “FTP Access” button (for purely FTP accounts) If provided with a…
Read MoreCreating FTP Users in Plesk 10 / 11+ With Plesk 10+ you can create additional FTP accounts with access to the directory of your choice. If you would like the user to not have access to any of your web files, then you can configure their home directory to be a folder within a custom…
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