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Branded Name Servers (or custom name servers, as some prefer to call them) are your very own name server addresses to use for hosting your websites and your client’s websites. On all shared or reseller web hosting accounts, we’ve already got name servers (e.g.: ns23.websaversdns.com and ns24.websaversdns.com) that are pre-configured to match the server you’re hosted on.…
First off, I need to clarify: We’re not a political organization. As individual people we do, of course, have our political leanings, but as a company we don’t take any position or side. We’re inclusive and welcoming of all legally protected speech and content. So, Election 2016 is behind us. It’s been a bit now, and…
Solution #1: inotify vs gamin If you don’t have it installed already, get python-inotify installed. Fail2ban should then automatically start using that library rather than gamin for log file updates. This is very helpful when it comes to servers with *many* log files. Details on how this is done here. If that doesn’t cut it,…
Already manage all your DNS records through your domain registrar? Perhaps you subscribe to a DNS service that uses multiple-location and/or anycast redundant DNS servers. You can indeed continue using your existing DNS service, however this makes configuration of things like mail services and new subdomains a bit trickier. When using a Plesk server for…
Plesk 12.5 added the ability to use versions of PHP that were not included by your operating system vendor, so you can install PHP 5.6 and the newest PHP 7, which provides some great performance enhancements over the usual PHP 5.4 and PHP 5.5 found in CentOS 6 and CentOS 7 respectively. The tricky part…
Please note that in order to complete these steps you must have admin access to Plesk. As such, this will not work for Shared Hosting customers, and only applies to VPS Customers. While you would think that enabling “Custom Error Docs” under hosting settings in Plesk, then editing the appropriate document under the /error_docs/ folder…
Have you ever clicked on a link which took you to a page, but not to the top? Have you ever clicked on a menu item and had it, instead of loading a new page, scroll down the current page? This is done with link Anchors and IDs – they’re a really useful tool in any…
Here at Websavers we are self-professed server and networking geeks, so when we heard about HTTP/2 support being built-in to Plesk – our control panel of choice – we got pretty excited. Right now, HTTP/1 processes HTML line by line. Each resource is pulled individually, creating dozens – if not hundreds – of web requests…
You’re using a pricing options plugin that updates prices dynamically on the product page and cart, yet after the upgrade of Magento it no longer updates prices automatically. In our case it was the Simple Configurable Products Extension. When trying to change the product option from say 2oz to 16oz (where we expected the price to…
We’ve come across this a couple of times recently wherein an upgrade to Magento results in registration forms not working as they should be. The symptoms this time around were as follows: Visitor fills out registration form and clicks submit Visitor is brought back to the registration form as if nothing has happened And nothing has happened…
FREE BACKLINKS LIMITED TIME OFFER! Up for offer is FREE backlinks from high quality websites for anyone that hosts with us. Requirements: Your site/content must be approved by us, so please do not get writing until you know we’ll accept your content! You must be an existing hosting customer of Websavers or sign up for a…
This guide will show you how to create a staging or development environment best used for testing, troubleshooting, and light development. These steps are specific to WordPress, however much of the same process can be followed for other web apps as well. We’ll refer to it as a staging site in this article, however you…
Complete the following steps to change your mail password. Your email password is now changed. To verify that the change was successful please log in to our Secure Webmail with the new password. If you’re unable to login to webmail, please complete the steps above again, but try a different password, then attempt logging in to webmail…
If you’ve ever used cPanel before, you’ll surely be skeptical of your control panel’s capability to provide useful logs, however Plesk’s log viewer not only has access and error logs readily available, its functionality has also only improved with each new Plesk version. No need to enable it, or view raw log files: it’s always…
The following steps will guide you through everything necessary to ensure your site works perfectly over HTTPS / SSL / TLS. 1. Install and activate an SSL certificate There’s two options for this: Note: if you’re hosted with us, we enable HTTPS by default, and you may have already had a Let’s Encrypt certificate installed…
Simply visit: webmail.websavers.ca This will automatically direct you to our fully secure webmail login. You can use this from anywhere in the world and, since it’s using 256-bit encrypted SSL, you can be sure that even when connected to an open WiFi hotspot, nobody will be able to hijack your email account. Troubleshooting If you are…