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A 403 forbidden error most frequently occurs when our security systems are protecting your site. Way more often than not, our firewall is protecting your website from automated hacking attempts. What is a web application firewall? One layer of our firewall solutions is called a web application firewall (WAF). The software that enables this is…
Read MoreIf you’re adding code to Thesis’ head section and get a 403 error, especially if you’re adding a link to a font or other resource, the problem may be related to the web application firewall protecting your site. The solution to this guide has been moved to our knowledge base here.
Read MoreIf you’re seeing overlapping images, or odd grid display issues when using a content grid plugin, look for a plugin that enables lazyload of images and disable it on the page. For example, we use WP Rocket on most of our sites, and while it’s a fantastic caching plugin, occasionally you can run into the…
Read MoreThere are two ways to point your domain to Websavers: 1) by updating your name servers, which moves the DNS hosting as well, or 2) by updating the individual DNS records and keeping your DNS hosting where it is now. Before we get into the details on how to make either of these options happen,…
Read MoreIf you have your own older Exchange server that you wish to continue using for mailbox storage, but prefer to have our servers manage the incoming messages, you can make use of the third party Exchange Extension: Mapilab Navive Pop3 Connector. You will be unable to use the built in POP3 functionality in Exchange 2000-2003…
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Have you ever had: What’s causing that? Why is it rejected or filtered to spam? While there can be additional reasons for a message being filtered to spam, more often than not, any one of the above issues will occur because there’s an issue with the sending domain’s email spoofing protection configuration. These protections, or…
Read MoreAlthough we haven’t seen any major reporting on it yet, as of 2017 our servers have detected a massive botnet attacking WordPress installations in an attempt to exploit weak passwords. Our typical firewall rules are configured to allow at most 15 login attempts prior to immediately blocking the IP at the network level. This works…
Read MoreTo create a signature in our secure webmail at https://webmail.websavers.ca complete the following steps: Log in to webmail Choose your profile button in the upper right corner Select Settings Choose Accounts on the left Under the Identities header, either edit the existing identity or create a new one if you wish to have more than…
Read MorePlesk has a lot of great built-in features for managing your database and those are often covered by guides (like this!) in great detail. User management, however, is often neglected from the limelight despite its importance. First, log in to Plesk. Once you’re in, click “Databases” in the right sidebar and then click on “User Management” in…
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If your WordPress site has been hacked, don’t panic! Just like everything else IT related, solving this is simply a matter of following the right steps. The following guide will help you to fix your hacked WordPress website. About WordPress Hacks It’s important to keep in mind that most WordPress hacks are not targeted: it’s highly unlikely…
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With our optimized hosting plans, there are two built-in methods you may use to back up your website: Plesk Backup Manager and 1-click web apps Backups. Although you can use either backup solution, we recommend using Plesk Backup Manager for your primary backup solution for two reasons: 1) it has the option to create a…
Read MoreThis article will describe how to disable your website so it is not visible to anyone attempting to access it. You only should proceed with these steps in extreme cases, such as if your website is hacked and acting maliciously. Begin by logging in to Plesk Once in Plesk, choose “Websites & Domains” from the…
Read MoreThe SolusVM documentation has detailed instructions on configuring PowerDNS to work with SolusVM for rDNS configurations, however their instructions only work with CentOS 5 and 6. This guide shows you how to do it on CentOS 7. Note that we’ve stuck with very similar steps to the SolusVM docs, with adjustments where necessary for remotely…
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As of Jan 2021, WordPress is now used by over 39% of all websites on the Internet, and more than 64% of websites powered by content management systems. Because of this large market share, there’s a vast array of companies offering dedicated services targeted specifically for WordPress, such as WordPress optimized hosting or Managed WordPress…
Read MoreBranded Name Servers (or custom name servers, as some prefer to call them) are your very own name server addresses to use for hosting your websites and your client’s websites. On all shared or reseller web hosting accounts, we’ve already got name servers (e.g.: ns23.websaversdns.com and ns24.websaversdns.com) that are pre-configured to match the server you’re hosted on.…
Read MoreFirst off, I need to clarify: We’re not a political organization. As individual people we do, of course, have our political leanings, but as a company we don’t take any position or side. We’re inclusive and welcoming of all legally protected speech and content. So, Election 2016 is behind us. It’s been a bit now, and…
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